Payment and Dispatch

The following terms and conditions apply:

The products are delivered all over the world.

 

Dispatch Costs
(inclusive of legally applicable VAT)

 

1st Group – Domestic deliveries (Germany):

Trolley: €25.00
Equipment/Single bordbar box: €16.00

 

2nd Group – Deliveries to the following countries:

Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Czech Republic, Hungary, Cyprus, France, Monaco, Northern Ireland, Portugal (excluding Azores and Madeira), Romania, Scotland, Sweden, Slovakia, Slovenia, Spain (excluding Canary Islands, Ceuta, and Melilla), Wales

Trolley: €45.00
Equipment/Single bordbar box: €30.00

 

3rd Group – Deliveries to the following countries:

Andorra, Channel Islands (Jersey & Guernsey), Norway, San Marino, Switzerland, Turkey, United Kingdom, Azores, Madeira

Trolley: €65.00
Equipment/Single bordbar box: €43.00

 

4th Group – Deliveries to the following countries:

USA, Canada

Trolley: €200.00
Equipment/Single bordbar box: €130.00

 

5th Group – Deliveries to the following countries:

Colombia, Venezuela, Guyana, Suriname, Ecuador, Peru, Bolivia, Chile, Argentina, Uruguay, Paraguay, Brazil, Mexico, Korea, Vietnam, United Arab Emirates, Australia

Trolley: €240.00
Equipment/Single bordbar box: €156.00

 

6th Group – Deliveries to the following countries:

Japan, China

Trolley: €225.00
Equipment/Single bordbar box: €146.00

 

7th Group – Deliveries to the following countries:

Rest of the World

Trolley: €270.00
Equipment/Single bordbar box: €176.00

 

Delivery Periods

For goods customised according to customer requirements, the revised submission will be made within 3-5 days following conclusion of the contract. Execution of the design work and delivery of the goods will occur within 21 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-2 days, and for deliveries abroad within 1-5 days from conclusion of contract (if advance payment is agreed, from the date of the payment instruction).
Please note that deliveries are not made on Sundays or other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery unless otherwise agreed. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

 

Accepted Payment Options

- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via credit card
- Payment by invoice
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via credit card (via Klarna)

 

Further Details on Payment

Payment by invoice is from the second order onwards.
The invoice amount is to be settled within 30 days when paying by invoice.
If payment is made using a credit card, your credit card account will be debited in conjunction with the conclusion of the contract.

 

Our Bank Account:

Kreissparkasse Köln
Neumarkt 18-24
50667 Cologne

IBAN: DE03 3705 0299 0000 3028 05
BIC: COKSDE33

 

If you have any questions, you can find our contact details in the Legal Notice.
 

Phone Support

Do you have any questions about our products, do you need further information or would you like to book an individual consultation? Our customer service looks forward to your call.
+49 (0)221-7090500

Email Support

Do you have any questions? Please send us an Email - our Customer support will be answering as soon as possible

Live-Chat Support

Start your Live-Chat with our Customer Support right now

Catalogue request

Request our current catalog, including our price lists for yourself or your customers

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