Delivery Time

Each and every one of our trolleys is unique as it is individually configured by you. For that reason our normal delivery time for trolleys can take up to approximately three weeks.
A variety of different products are in stock and can therefore be despatched to you in a matter of days. After receiving your order we will inform you of the delivery date. You are welcome to enquire about current delivery times at any time.

Delivery Method

For worldwide delivery we use UPS with custom packaging for your trolley. In Germany we use UPS saver. This way you can decide on the delivery date and receipt of your package is guaranteed by noon that day.

Germany: 1 working day, delivery by noon

Europe: 1-2 working days

Worldwide: 2-4 working days

 

Shipping Costs

Each trolley has to be shipped in an individual cardboard box. Two bordbar boxes or three bordbar cubes respectively will fit into one cardboard box for shipping purposes.

Germany: 25 EUR

Europe: 37 EUR

Switzerland, Norway, Liechtenstein, Andorra: 65 EUR

Worldwide between 90 and 175 EUR depending on shipping destination.

Notification of Delivery

UPS will undertake three delivery attempts. Should you not be at home at the time of delivery, you will be contacted for a new delivery date or you will receive a written note with further information.

 

I want my own design on my trolley. Is that possible?

bordbar trolleys are the epitome of flexibility and mobility. If you want to express your creativity via your bordbar we are only happy to provide you with this particular canvas. We use digital printing which means you can have photos and illustrations of any kind applied. You can also edit pre-existing patterns from the bordbar collection and give it your personal touch.

Just click on the trolley with a question mark when visiting the online shop. You can decide on the design itself even after you have placed your order and we will be happy to assist you at any stage.
To create a new design you can use the following templates:

We are happy to help you with creating your design. Just let us know. We will make you a non-binding offer.

What’s the difference between a new and a used trolley?

The new airplane trolleys are 100% the same as the original trolleys used by airlines around the world. The used trolleys have been up in the air before and are refurbished for use on the ground after their service in the sky. Technically, both models are the same, the visual appearance of the aluminium frame, the castors and the interior of the used trolley, however, will show the typical signs of usage.

 

Which airline used the trolley before it was refurbished?

It is not possible to say with certainty which airlines the trolleys have flown with. More often than not, we are obligated to obscure any signs of origin of the used trolleys. If you are looking for a specific trolley or a trolley from a specific airline, just ask us! We will do everything to help you find one! An email is all it takes: cockpit@bordbar.de

 

How does the LED base work?

Like any other light source the LED base needs electricity. There is a cable exit at the back of the base plate, which can be used to discreetly and almost invisibly lead the cable to a power source. You also can use our power brick to connect to the LED shelf. Approx. 5 hours you can move the trolley free of any wires.

 

How does the bordbar_cooler work?

it has one feature that tops all others: its sound - or better yet, the absence thereof. Totally silent.
You have to connect the cooler to the power to have the active cooling system.
The back side of the trolley can be hidden with a cover to hide the electronic parts.

 

Is it possible to change the interior equipment of the trolleys at a later date or is everything fixed?

The enormous advantage of owning a bordbar product is the seemingly infinite flexibility it offers. You can change the interior of your trolley around freely or add new interior equipment at a later date. You can visit our shop for further equipment here. The only fix mounted parts are the bordbar_cooler, the filing cabinet and the foosball unit. We are happy to retrofit any of these for you or remove them at any point in time.

 

Is the trolley / the box / the cube lockable?

Thanks to a small padlock every bordbar trolley and box becomes lockable. There is a fixture for that on the lockplate in front.

 

I already have a trolley. Can I order just the design?

Every trolley is different in terms of surface type, measurements and condition. We want bordbar quality in every one of our products. Which is why we always apply the laminates to the trolleys ourselves and don’t sell the laminates separately.

 

Where can I take a look at a bordbar?

You don’t have to take a flight or visit the airport just to see a bordbar in real life. We have a worldwide network of trading partners. Just call us or send us an email so we can let you know where you can find a bordbar closest to you.

 

Do you still have questions?

Then just call us or send us an email. We will address your question promptly!