Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Je nach Anzahl der Pakete und Lieferort erstellen wir ein individuelles Angebot.

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

Wir berechnen die Versandkosten ins Ausland pauschal wie folgt:

Belgien: 37,00 €
Dänemark: 37,00 €
Finnland: 37,00 €
Frankreich: 37,00 €
Griechenland: 37,00 €
Irland: 37,00 €
Italien: 37,00 €
Luxemburg: 37,00 €
Malta: 37,00 €
Niederlande: 37,00 €
Österreich: 37,00 €
Polen: 37,00 €
Portugal: 37,00 €
Schweden: 37,00 €
Spanien: 37,00 €
Tschechien: 37,00 €
Ungarn: 37,00 €
Groß Britannien: 45,00 €
Bulgarien: 37,00 €
Estland: 37,00 €
Monaco: 37,00 €
Rumänien: 37,00 €
Slowakei: 37,00 €
Slowenien: 37,00 €
Andorra: 65,00 €
Norwegen: 65,00 €
Schweiz: 45,00 €
Russland: 130,00 €
Türkei: 130,00 €
Bosnien-Herzegowina: 130,00 €
Georgien: 130,00 €
Kasachstan: 130,00 €
Kroatien: 130,00 €
Mazedonien: 130,00 €
Montenegro: 130,00 €
Serbein: 130,00 €
Ukraine: 130,00 €
Ägypten: 150,00 €
Israel: 150,00 €
Oman: 130,00 €
Tunesien: 150,00 €
USA: 150,00 €
Kanada: 150,00 €
Mexico: 150,00 €
Venezuela: 150,00 €
Brasilien: 150,00 €
Argentinien: 150,00 €
Japan: 150,00 €
China: 150,00 €
Südkorea: 150,00 €
Rest der Welt: 150,00 €

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 3-5 days  following conclusion of the contract, execution of the design work and delivery of the goods within 21 days  following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-2 days, for deliveries abroad within 1-5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment by invoice
Payment by invoice (via Klarna)
Payment via instalment purchase (via Klarna)
-  Payment via direct debit (via Klarna)
Payment via credit card (via Klarna)

Further details on payment


Payment by invoice is from the second order onwards.

The invoice amount is to be settled at the time of payment on invoice within 30 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Kreissparkasse Köln
Neumarkt 18-24
50667 Köln

IBAN: DE03 3705 0299 0000 3028 05

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Phone Support

Do you have any questions about our products, do you need further information or would you like to book an individual consultation? Our customer service looks forward to your call.
+49 (0)221-7090500

Email Support

Do you have any questions? Please send us an Email - our Customer support will be answering as soon as possible

Live-Chat Support

Start your Live-Chat with our Customer Support right now

Catalogue request

Request our current catalog, including our price lists for yourself or your customers

Thank you

Ihre Anfrage wurde erfolgreich versendet.
It can take up to 5 minutes until the confirmation email is delivered. Please also check your spam folder.
Please select your language:
Personal configurations (0)

Your configurations are saved for a maximum of 60 days.

You have not created any configurations yet.

Cart (0)
Your shopping cart is empty.